Another recent article written by Mike Kelly, co-founder of TSL Marketing, has received all the buzz in DM weekly. In this article Mike Kelly asks the simple question "Are you boring your prospects" and the answer is... most likely. Let's take a deep dive into what this means through an excerpt from the article:
With all the buzz around “micro marketing” and “one-to-one” marketing over the last decade it still astonishes me to see how many companies rely on a single message to multiple contacts in different functional areas at their prospect companies. Do we really believe that the Finance Director and IT Director have the same agendas?
Many business-to-business marketers seem to have forgotten that you don’t market to companies, you market to individuals. And each has their own specific agenda. Unless you market to them in their language, addressing their specific needs, you will simply bore them.
It is worth using an example to reinforce this. Imagine you market a business-to-business software application and that the buying center for this application is comprised of multiple constituents at a company e.g. the IT Director, Operations Director and Finance Director.
Each of these people will have separate goals and agendas specific to their functional responsibility. The IT Director will be concerned with things like compatibility with the existing IT infrastructure and future-proofing. The Finance Director will be concerned with Total Cost of Ownership and how quickly the company can recoup its investment in your application. The Operations Director may be more concerned about how your application will affect the operational efficiency of the business...